Facebook, Twitter CEOs to be quizzed on election measures

Both Zuckerberg and Dorsey promised lawmakers last month that they would guard their platforms from being manipulated or misused around the election results

The CEOs of Facebook and Twitter are being summoned before Congress to defend their handling of disinformation in the 2020 presidential election, even as lawmakers questioning them are deeply divided over the election’s integrity and results.

Prominent Republican senators have refused to knock down President Donald Trump’s unfounded claims of voting irregularities and fraud, even as misinformation disputing Democrat Joe Biden’s victory has flourished online.

Both Facebook’s Mark Zuckerberg and Twitter’s Jack Dorsey promised lawmakers last month that they would aggressively guard their platforms from being manipulated by foreign governments or used to incite violence around the election results — and they followed through with high-profile steps that angered Trump and his supporters.

Twitter and Facebook have both slapped a misinformation label on some content from Trump, most notably his assertions linking voting by mail to fraud.

Facebook also moved two days after the election to ban a large group called “Stop the Steal” that Trump supporters were using to organize protests against the vote count. The 350,000-member group echoed Trump’s baseless allegations of a rigged election rendering the results invalid.

It was just one of several similar groups that popped up as the vote counting went on. A copycat “Stop the Steal” group grew steadily, nearing 12,000 members as of last week, and others were easily searchable on Facebook.

Warily eyeing how the companies wield their power to filter speech and ideas, Trump and the Republicans accuse the social media companies of anti-conservative bias. Democrats also criticize them, though for different reasons. The result is that both parties are interested in stripping away some of the protections that have shielded tech companies from legal responsibility for what people post on their platforms. Biden has endorsed such an action.

But it’s the actions that companies have taken around the election that are likely to be a dominant focus at Tuesday’s hearing.

Despite fears over security in the run-up to Nov. 3 and social media companies bracing for the worst, the election turned out to be the most secure in U.S. history, federal and state officials from both parties say — repudiating Trump’s unsubstantiated claims of fraud.

There’s no evidence that the social media giants are biased against conservative news, posts or other material, or that they favour one side of political debate over another, researchers have found. But criticism of the companies’ policies, and their handling of disinformation tied to the election, has come from Democrats as well as Republicans.

Democrats have focused their criticism mainly on hate speech, misinformation and other content that can incite violence, keep people from voting or spread falsehoods about the coronavirus. They criticize the tech CEOs for failing to police content, blaming the platforms for playing a role in hate crimes and the rise of white nationalism in the U.S. And that criticism has extended to their efforts to stamp out false information related to the election.

If you thought disinformation on Facebook was a problem during our election, just wait until you see how it is shredding the fabric of our democracy in the days after, Biden spokesman Bill Russo tweeted.