Monday, June 8, 2026

Meta offers free WhatsApp access for rival AI chatbots

Meta’s move came after the European Commission indicated last month that ​it was inclined to order the company to provide rival AI ⁠chatbots access to WhatsApp

Meta Platforms has offered to give rival AI chatbots free ​access to its social messaging service WhatsApp for a month while ‌it discusses ways to resolve EU antitrust concerns, the U.S. technology company said on Tuesday, in a move that could stave off a hefty fine.

The tech company’s move came after the European Commission, ​which acts as the EU competition enforcer, indicated last month that ​it was inclined to order the company to provide rival AI ⁠chatbots access to WhatsApp.

The company introduced a policy on January 15 allowing only ​its Meta AI assistant on WhatsApp, before subsequently amending it in March and saying ​rivals could use the social messaging app for a fee. That triggered a second charge sheet from the EU watchdog.

As part of ongoing discussions with the European Commission, general-purpose AI chatbots ​operating in the EEA will be given free access to the WhatsApp business ​API for one month, a Meta spokesperson said, referring to the European Economic Area.

This will ‌provide the ⁠Commission and Meta with time to achieve a quick and fair outcome to the investigation, the spokesperson said.

The EU antitrust enforcer welcomed the move, calling it a step in the right direction.

The Commission believes this creates adequate conditions to discuss commitments with Meta ​that would address our ​concerns on the ⁠substance of the case, a Commission spokesperson said.

The spokesperson said: The window for this discussion is short, and the process is conditional on ​Meta’s genuine intention to address the Commission’s concerns.

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