Fame Media launches mission to transform customer experience

Newton Aycliffe

Fame Tech Media has already started to create innovative content experiences for mobile users around the world

A County Durham immersive technology company has been launched with a mission to transform how customers experience entertainment, sport, visitor attractions, hospitality and retail.

Fame Media Tech, led by Bryan Hoare, is in talks with a raft of sport, hospitality and visitor attraction operators in moves to change people’s experiences through technology, to help firms create more engaged and loyal customers, fans and visitors.

Based at the Aycliffe Business Park in Newton Aycliffe, Fame Tech Media has already started to create innovative content experiences for millions of mobile users around the world and is now about to embark on the next stage of development.

The Newton Aycliffe firm is now working closely with North East fintech firm Growth Capital Ventures (GCV) to secure investment to develop its technology platform, a mobile technology platform called n-gage.io.

GCV aims to raise seed funding via its GrowthFunders.com co-investment platform.

Mr Hoare, the firm’s founder and CEO, said Covid-19 has highlighted the importance of technology more than ever, showing how important it is to maintain links with customers when a global crisis disrupts normal business.

Mr Hoare said: We’re part of the ‘Audience of the Future’ revolution, where storytelling and innovation in digital media and mobile technology come together to captivate and engage audiences.

Customers, visitors, fans and guests’ expectations are changing; we expect more standout moments where immersive technology and content combine to enhance our experiences, he said. We’re developing the technology to transform the visitor, fan and customer experience leading to more loyal and engaged customers for our clients. Through our technology we’ll be improving the experience, deepening engagement and building customer loyalty and ultimately revenues for the operator.

Disclaimer: The opinions expressed by our writers are their own and do not represent the views of Scommerce. The information provided on Scommerce is intended for informational purposes only. Scommerce is not liable for any financial losses incurred. Conduct your own research by contacting financial experts before making any investment decisions.

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